Greetings and welcome to Zenty's Technical Support page! Your answers to technical questions are just a few clicks away in our Help Center. If you need further assistance, we have a wide range of support services available. Please see the list below for more information.
Frequently asked questions
- How do I place an order?
- To place an order, add the items you wish to purchase to your shopping cart and proceed to checkout. You will be prompted to enter your shipping and payment information to complete the order.
- Can I cancel or change my order after it has been placed ?
- In most cases, orders cannot be cancelled or changed once they have been placed. If you need to cancel or change your order, please contact customer service as soon as possible.
- How do I track my order?
- After your order has been shipped, you will receive an email with a tracking number and a link to the shipping carrier's website. You can use this information to track the status of your order.
- What are your shipping options and costs?
- We offer a variety of shipping options and the cost will depend on the items you are purchasing, your shipping address, and the selected shipping method. You can see the available shipping options and costs during the checkout process.
- How do I use a discount code or coupon?
- To use a discount code or coupon, enter the code in the designated field during the checkout process. The discount will be applied to your order total if the code is valid and has not expired.
- How do I contact customer service for help or to ask a question?
- You can contact our customer service team by email or phone. Our contact information can be found on our website under the "Contact Us" section. You can also use the live chat feature on our website to speak with a representative in real time.
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